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Help
Frequently asked questions
If you have any questions about family history research, whether genealogical, technical or about the facilities themselves, please refer to these help pages. If you can't find what you're looking for, please get in touch by referring to our Contact us page.Questions about the Centre
Since opening in January 2009, ScotlandsPeople Centre has been a resounding success.
To access a comprehensive list of typical customer queries about the Centre itself, click on either the image on the left, or this link: Questions about the Centre.
Questions about searching
The main reason visitors come to the Centre is to search the wealth of Scottish family history archives.
We have summarised various key questions which often arise about using our search facilities - these can be accessed by either clicking on the
image on the left, or this link: Questions about searching.
Questions about the records
A vast amount of family history information is available at the Centre, dating back almost 500 years. All these records are digitised and available to view on our computer screens, or to print.
To access a comprehensive list of typical customer queries about our records, click on either the image on the left, or this link: Questions about the records.
Questions about booking
The best way to guarantee a search place (and avoid a queue) is to book your seat in advance.
To access a comprehensive list of typical customer queries about booking searches, obtaining copies of images and how to pay, click on either the image on the left, or this link:: Questions about booking and payment.



